Products & Services
Express Services Industry Solutions Logistics Solutions Shipping Tools Services A-Z
eShipping
eShipping: Quick Access Web Shipping Book a Pick-up Tracking Open a DHL Account Logistics eServices Order Supplies Quote Request
Tools
Find DHL Volumetric Weight Conversion Calculator Currency Converter World Clock Customs Paperwork
Information
Shipping Advice Country Details FAQ Customer Information Customer Excellence Downloads
Press
Press Releases Press Contacts
Careers
Career Opportunities Our People The Employer Talent Programs
About DHL
Our History DHL Divisions DHL Network Corporate Citizenship DHL Airlines

The GroupInvestor Relations

The step-by-step guide to completing your Customs paperwork

If your shipment is customs-dutiable, it needs to be accompanied by an invoice at all times.

If it is a commercial shipment with a commercial value, you will need a commercial invoice. If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

Please choose the invoice type you wish to complete.

Commercial Invoice
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Commercial Invoice with 3rd party billing
If it is a commercial shipment with a commercial value, you will need a commercial invoice.

Proforma Invoice for Non-Business Purposes
If it is a non-commercial shipment (non-business purpose), such as a personal gift, sample or faulty part, you will need a proforma or non-business use invoice.

If you need further support, please feel free to contact us through your local customer service department.
 
How to complete a Commercial Invoice
 
Below is a detailed step-by-step form to help you complete a commercial invoice correctly. All fields in bold are mandatory.

 1. Sender's Details
Company Name
Contact
Address
 
 
City
State/Province/Cty
Postal code/Zip
Country
Phone Number
Fax Number
Tax ID/VAT/EIN#
Customs Authorisation Number

Select a Country